Content design involves the planning and development of content for specific experiences, especially dynamic experiences and conversational interfaces.

Content Design

Conversation Design Guide

By Content Science

As AI-powered experiences become more common, conversation design grows in demand. Get the guide for AI chat bots, copilots, voice UI, more.

Content Engineering + Modeling + Taxonomy

What Is Structured Authoring?

By Content Science

Learn what structured authoring is and how it benefits both content operations and adoption of artificial intelligence.

Content Design

Microcopy: A Definition, Examples, and Tips

By Content Science

Learn what microcopy is and get best-practice examples, including how to use microcopy on buttons, in error messages, and more.

Content Design
content designer job description sample

Content Designer Sample Job Description

By Content Science

Get a sample content designer job description that you can customize.

Content Design

Q&A with Erica Jorgensen: Author, Content Design Expert

By Content Science and Erica Jorgensen

Content design expert, Erica Jorgensen, explains what organizations can do to optimize their content design and achieve real results through content.

Events, Resources, + More

New Data: Content Ops + AI

Get the latest report from the world's largest study of content operations. Benchmarks, success factors, commentary, + more!

The Ultimate Guide to End-to-End Content

Discover why + how an end-to-end approach is critical in the age of AI with this comprehensive white paper.

The Content Advantage Book

The much-anticipated third edition of the highly rated book by Colleen Jones is available at book retailers worldwide. Learn more!

20 Signs of a Content Problem in a High-Stakes Initiative

Use this white paper to diagnose the problem so you can achieve the right solution faster.