User experience encompasses all aspects of the end-user’s interaction with the company, its services, and its products, according to the leading user experience research organization, the Nielsen Norman Group.

User Experience

Multimodal Design and UX: A Q&A with Designing Across Senses

By Content Science

John Alderman and Christine Park address UX and multimodal design in their new book, Designing Across Senses: A Multimodal Approach to Product Design.

User Experience
User Journey Fact Sheet

User Journeys Fact Sheet

By Content Science

Get facts and statistics about the growing demand for user journeys to plan content and much more.

User Experience
Closed caption and voice icons with the words content accessibility fat sheet

Content Accessibility Fact Sheet

By Content Science

Get key facts and statistics about the state of web content accessibility, including trends and best practices.

User Experience
content experience trends

The Future of Content Experience: UX Trends to Look For in 2020

By Joseph Dickerson

From design thinking to multiexperience, connected devices, and privacy, find out more about what to expect in the realm of content experience next year.

User Experience
Two people working on UX

UX and Content Strategy in 2021: Where do we go from here?

By Joseph Dickerson

Get UX design expert Joseph Dickerson's thoughts and predictions for UX and content strategy in the year ahead.

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Writing with Feeling: A Guide to Emotive Language for More Effective Content

Content that uses emotive language performs nearly twice as well as purely factual content. Learn more in this guide from Acrolinx.