Customer + user experience encompasses all aspects of the end-user’s interaction with the company, its services, and its products.

Customer + User Experience

UX Writer Sample Job Description

By Content Science

Get a sample UX writer job description that you can customize when hiring for a UX writing position.

Customer + User Experience

Multimodal Design and UX: A Q&A with Designing Across Senses

By Content Science

John Alderman and Christine Park address UX and multimodal design in their new book, Designing Across Senses: A Multimodal Approach to Product Design.

Customer + User Experience
user journeys fact sheet

User Journeys Fact Sheet

By Content Science

Get facts and statistics about the growing demand for user journeys to plan content and much more.

Customer + User Experience

Content Accessibility Fact Sheet

By Content Science

Get key facts and statistics about the state of web content accessibility, including trends and best practices.

Customer + User Experience
content experience trends

The Future of Content Experience: UX Trends to Look For in 2020

By Joseph Dickerson

From design thinking to multiexperience, connected devices, and privacy, find out more about what to expect in the realm of content experience next year.

Events, Resources, + More

Plan a Content Center of Excellence Webinar

March 15! Learn how to set up a CCE in this free Content Science webinar.

ContentWRX Demo

Learn how this app makes understanding content effectiveness faster and easier for large organizations. Schedule a ContentWRX demo today.

The Content Advantage Workshop

Register for this live crash course in content strategy + content operations based on the top-rated book from Colleen Jones.

Upskill with Content Science Academy

Get practical training for modern content roles through on-demand certifications, live webinars, + comprehensive workshops.