Content operations is the behind-the-scenes work of managing content activities as effectively and efficiently as possible. Today, content operations often require scaling a system with people, process, and technology.

Content Operations
People thinking of ideas and publishing content

What Is Content Operations?

By Colleen Jones

Learn about the people, processes, and technology that make up successful content operations.

Content Operations
what is a center of content excellence

What Is A Center of Content Excellence?

By Colleen Jones

Learn what a center of content excellence is and why it can help mature your organization’s content operations.

Content Operations

Content Operations Fact Sheet

By Content Science

Content operations is the behind-the-scenes work of managing content activities. Get fast facts about the people, processes, and technology involved.

Content Technology

A Roundup of Content Operations Insight from Kontent Horizons

By Content Science

Content operations was the theme of the day at Kontent Horizons. Enjoy a few curated insights in this piece.

Content Operations
Screenshot of agenda from CCE workshop recording

Planning a Content Center of Excellence Webinar Recording

By Content Science

In this webinar, Content Science founder Colleen Jones reviews how to start planning for and putting together a Center of Content Excellence.

Partner Whitepapers

Heretto + ContentWRX

Together, Heretto and ContentWRX offer a complete, end-to-end solution that gives you the power to control your content cycle from start to finish.

Content Strategy for Marketing

You know content is important to marketing for your business. You might have piloted content marketing and seen success. Now what? It’s time to get strategic so you can sustain and scale. This whitepaper will help you start.

Content Evaluation Made Easier

Frustrated by content evaluation? This whitepaper explains an approach and a tool, ContentWRX, to make evaluating content easier.

Writing with Feeling: A Guide to Emotive Language for More Effective Content

Content that uses emotive language performs nearly twice as well as purely factual content. Learn more in this guide from Acrolinx.

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