Editor’s Note: The survey is now closed. You can get the full 95-page report based on the survey and more by submitting a request here.
What’s the state of content operations in the age of AI? And what does that mean for you? The Content Science team would love your perspective on these important questions and more by answering a short (5-7 minute) survey. If you’re a client-side professional or leader with content responsibilities, we want to hear from you!
The best part? By completing the survey, you get
- Immediate feedback on your organization’s level of content operations maturity.
- The option to get a notice when the full report from this study is available this fall.
- A chance to be invited to a brief paid interview.
TIP! Make sure you have enough time to complete the survey. Once you start, you cannot stop and return to the survey later.
And for more context, here’s a quick summary of the background:
- Sample employers of past participants include Amazon, Best Buy, March of Dimes, Abbott, Udemy, The Home Depot, Cisco, US Bank, Mayo Clinic, Booking.com, Capital One, ServiceNow.
- Content Science has conducted a study of content operations and related issues about every 2-3 years since 2014, plus smaller supplementary studies.
- More than 700 professionals and leaders with content responsibilities have participated in our surveys and interviews about content operations.
We’re looking forward to your perspective on the challenges, opportunities, and success factors in content operations.
The Authors
Colleen Jones is the president of Content Science and a recognized expert on content, AI, and digital transformation, advising top organizations around the world such as Dell, Thompson Reuters, and The Home Depot. The author of the top-rated book The Content Advantage (third edition), Colleen hosts conversations with senior leaders on the Content Powers AI podcast.
A passionate entrepreneur, Colleen has led Content Science to conduct the world’s largest ongoing study of content operations and AI, develop the patented ContentWRX evaluation system, and architect the AI superagent ContentIQ.
She served as head of content at Mailchimp during its transformation into a marketing platform and eventual $12 billion acquisition by Intuit. Colleen also led customer experience transformation at AT&T and the CDC. Sharing insights based on her experience and her firm’s research, she is a frequent contributor to business and technology publications and podcasts as well as a top LinkedIn Learning instructor. Follow Colleen on LinkedIn.
Content Science transforms content into business advantage in the age of AI. The award-winning firm partners with the world’s top companies and nonprofits to turn content into a strategic asset that powers digital experiences, customer engagement, and AI innovation. Guided by a mission to help worthy organizations make content make a difference, Content Science combines independent research; expert consulting, creative and technical services; and proprietary technologies—including the patented ContentWRX assessment platform and the ContentIQ AI content superagent—to define bold strategies, build better systems, and achieve breakthrough value.
Events, Resources, + More
Introducing ContentIQ: AI Superagent
Register for our webinar to learn more about Content Science's new AI superagent + see it in action.
Content Ops + AI Success
Get the latest report from the world's largest study of content operations. Benchmarks, success factors, commentary, + more!
The Ultimate Guide to End-to-End Content
Discover why + how an end-to-end approach is critical in the age of AI with this comprehensive white paper.
The Content Advantage Book
The much-anticipated third edition of the highly rated book by Colleen Jones is available at book retailers worldwide. Learn more.
Comments
We invite you to share your perspective in a constructive way. To comment, please sign in or register. Our moderating team will review all comments and may edit them for clarity. Our team also may delete comments that are off-topic or disrespectful. All postings become the property of
Content Science Review.