The short answer to this question is “yes.” As for the long answer, I shared it with an enthusiastic virtual and in-person group at Structured Content 2022, the first conference dedicated to the power of structured content, and am excited to share them with you here. Let’s look at why content measurement and content structure should go hand in hand, based on Content Science’s recent award-winning work in content data and insight.

The Most Successful Organizations Measure Content Effectiveness

Our 2021 Content Operations Study identified five levels of organizational maturity. Most organizations are at level 2 or 3. Only 4% fall into the level 5 category. But all of those organizations regularly evaluate content effectiveness. And organizations at any level who report measuring content are more likely to report success, as you can see in the chart below.

Organizations that report being very successful with content are more than twice as likely to
be regularly evaluating content.

The cool thing here is that adding structure to content makes measuring it more efficient, meaningful, and actionable. Let’s walk through an example.

Adding Tags to Make Reporting More Efficient

A simple way to add structure to content is to add tags. You’re probably familiar with adding tags to make content easier to find in the user experience. Tags also can help make your reporting of measurements much more efficient to assemble and understand.

For instance, we recently worked with a large home improvement retailer that was in the early stages of optimizing its content for search visibility and business impact. They were not new to content, and had more than 1,000 existing DIY articles, but without much structure. We applied a set of tags such as​ guide type or optimization status to enable more useful breakdowns.

So let’s look at another way content measurement and content structure multiply the benefits to you.

Using Measurement to Identify the Best Content Structure

Measuring content can help you identify what sets apart the most impactful content–including what structural characteristics.

What data should you use to measure? Our Content Operations Study found that the most successful organizations used more diverse data to measure their content effectiveness. Going back to our home improvement example, we considered data like organic search visits, attributed revenue, and customer feedback about content that we could slice and dice to create a benchmark. We also conducted a large scale evaluation with more than 1,000 customers using our ContentWRX tool.

We conducted deep analysis to identify correlations between content characteristics (What combination of sections?​ How many images? ​ How much text in which sections?​) and performance, including but not limited to

  • Content structure and organic search traffic.
  • Content structure and attributed revenue.

Once we identified what structure was working best, we turned that insight into standards. Let’s take a closer look.

Optimizing Content Structure with Standards

When you know what works well about your content structure, you can standardize it. Looking at the home improvement retail example again, we dubbed these standards “Best in Class” and codified them in documentation. We noted changes to templates, requirements, and processes. 

Example of content standards documentation

 

The retailer used the documentation with a variety of internal teams to implement changes so that more content followed the standards.

Now, let’s turn to one more way content measurement and content structure combine into a powerful force.

Evaluating Content Impact + Connecting to ROI

When you have a solid approach to measurement in place, you can then keep evaluating content effectiveness over time. (We sometimes call this a system of content intelligence.) We often see that the results from improving and maintaining content structure are like compounding interest, and content measurement allows you to prove the phenomenon.

In the case of the home improvement retailer, the changes to content structure yielded big results in two areas. The first was in search visibility. Previously, a small percentage of guides accounted for the majority of traffic and revenue, and conversely, the majority produced little to no revenue. Just three months in, we could already see that DIY guides following the “best in class” standards had an outsized impact on organic site traffic, to the tune of 213% higher average visits. And after a year, these guides resulted in 500% higher average site visits.  

The second area of compounding results was revenue.​ After three months, these resulted in 244% higher revenue. And by the year end, the results snowballed into 753% higher average revenue.

figures showing results after 1 year

So, adding even a little data to inform content structure can not only improve the content’s effectiveness but also show compounding content results.

We covered a lot of ground here, so let’s do a quick recap. Content structure and content measurement can create a virtuous cycle of awesome results.

  • Add structure as simple as tags to make measuring your content’s performance more efficient. 
  • Use the more meaningful measurement to identify the characteristics of content structure working most effectively and then standardize them. 
  • Keep measuring the impact to confirm improvement and continue to optimize. 

Then watch the miracle of compounding content results unfold.

The Author

Colleen Jones is the author of The Content Advantage and founder of Content Science, an end-to-end content company that turns content insight into impact. She has advised or trained hundreds of leading brands and organizations as they close the content gap in their digital transformations. A passionate entrepreneur, Colleen has led Content Science to develop the content intelligence software ContentWRX, publish the online magazine Content Science Review, and offer online certifications through Content Science Academy.

Colleen has earned recognition as a top instructor on LinkedIn Learning, one of the Top 50 Most Influential Women in Content Marketing, a Content Change Agent by Society of Technical Communication’s Intercom Magazine, and one of the Top 50 Most Influential Content Strategists by multiple organizations.

Follow Colleen on Twitter at @leenjones or on LinkedIn.

Last Updated: July 20, 2022

This article is about

Comments

COMMENT GUIDELINES

We invite you to share your perspective in a constructive way. To comment, please sign in or register. Our moderating team will review all comments and may edit them for clarity. Our team also may delete comments that are off-topic or disrespectful. All postings become the property of
Content Science Review.

Partner Whitepapers

Heretto + ContentWRX

Together, Heretto and ContentWRX offer a complete, end-to-end solution that gives you the power to control your content cycle from start to finish.

Content Strategy for Marketing

You know content is important to marketing for your business. You might have piloted content marketing and seen success. Now what? It’s time to get strategic so you can sustain and scale. This whitepaper will help you start.

Content Evaluation Made Easier

Frustrated by content evaluation? This whitepaper explains an approach and a tool, ContentWRX, to make evaluating content easier.

Writing with Feeling: A Guide to Emotive Language for More Effective Content

Content that uses emotive language performs nearly twice as well as purely factual content. Learn more in this guide from Acrolinx.

SEE ALL