Content effectiveness is how well content enables customers or users to achieve their goals, while also achieving your goals. In our research, we identified six elements of content effectiveness: discovery, accuracy, polish, relevance, usefulness, and influence.

Content Effectiveness

What Is Content Effectiveness?

By Colleen Jones and Content Science

Learn what content effectiveness is, six dimensions of content effectiveness, and why measuring content effectiveness matters..

Content Effectiveness

What Is Content Quality?

By Content Science and Colleen Jones

What is content quality? Get a definition, examples of quality standards, and an explanation of why content quality matters in the age of AI.

Content Effectiveness

Measuring Content Effectiveness Webinar Recording

By Content Science

Learn how to start or improve measuring content effectiveness from this Content Science webinar. Get a 3-step planning process, tips, and more.

Content Effectiveness

4 Surprising Ways Content Can Show, Not Just Tell, Your Corporate Purpose

By Colleen Jones and Content Science

Learn how content effectiveness at scale is critical to maximizing the benefits of corporate purpose while minimizing risks like litigation.

Content Effectiveness

Make Your Content Findable or Die

By Colleen Jones

When your company fails to make content findable, you risk much more than a minor inconvenience to your customers, new research shows.

Events, Resources, + More

New Data: Content Ops + AI

Get the latest report from the world's largest study of content operations. Benchmarks, success factors, commentary, + more!

The Ultimate Guide to End-to-End Content

Discover why + how an end-to-end approach is critical in the age of AI with this comprehensive white paper.

The Content Advantage Book

The much-anticipated third edition of the highly rated book by Colleen Jones is available at book retailers worldwide. Learn more!

20 Signs of a Content Problem in a High-Stakes Initiative

Use this white paper to diagnose the problem so you can achieve the right solution faster.