Content Processes

Selecting the Right DITA-Based CMS for Your Content Needs

by Ray Fan

Ray Fan breaks down the different DITA-based CMS options and explores the strengths and weaknesses of each.

Content Processes

Orchestrating Experiences Book Excerpt

by Chris Risdon and Patrick Quattlebaum

Chris Risdon and Patrick Quattlebaum, authors of Orchestrating Experiences: Collaborative Design for Complexity, on the art of the brainstorm.

User Experience

How A User Journey Map Can Make or Break Your Website, Part 2

by Jennie Lane

Jennie Lane of Pacific Scientific Energetic Materials Company on how to build a user journey map – essentially, how to create and map out its structure.

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