A new version of the study is available here.

Content Science released an in-depth report about content operations in 2021: What Makes Content Operations Successful? To help specific industries address their unique content challenges, Content Science is releasing a series of briefings looking at how different sectors are performing and what the state of content operations is within each industry. This briefing reviews the IT industry.

For the What Makes Content Operations Successful? report we analyzed data collected from more than 100 leading content professionals with diverse organizations. Of those responses, 26 were from the IT industry.

The findings cover:

  • Content Operations Maturity
  • Content Roles and Training
  • Content Vision
  • Content Evaluation and Measurement
  • Content Technology

Learn what content professionals in the IT industry say is going well, and what needs improvement.

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The Author

Content Science partners with the world’s leading organizations to close the content gap in digital business. We bring together the complete capabilities you need to transform or scale your content approach. Through proprietary data, smart strategy, expert consulting, creative production, and one-of-a-kind products like ContentWRX and Content Science Academy, we turn insight into impact. Don’t simply compete on content. Win.

What to Check Out Next

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