A new version of the study is available here.

Content Science released an in-depth report about content operations in 2021: What Makes Content Operations Successful? To help specific industries address their unique content challenges, Content Science is releasing a series of briefings looking at how different sectors are performing and what the state of content operations is within each industry. This briefing reviews the IT industry.

For the What Makes Content Operations Successful? report we analyzed data collected from more than 100 leading content professionals with diverse organizations. Of those responses, 26 were from the IT industry.

The findings cover:

  • Content Operations Maturity
  • Content Roles and Training
  • Content Vision
  • Content Evaluation and Measurement
  • Content Technology

Learn what content professionals in the IT industry say is going well, and what needs improvement.

To access these files, log in if you’re a subscriber, or you can become a subscriber here.

The Author

Content Science partners with the world’s leading organizations to close the content gap in digital business. We bring together the complete capabilities you need to transform or scale your content approach. Through proprietary data, smart strategy, expert consulting, creative production, and one-of-a-kind products like ContentWRX and Content Science Academy, we turn insight into impact. Don’t simply compete on content. Win.

What to Check Out Next

This article is about
Content Operations + Systems
Related Topics:

Comments

COMMENT GUIDELINES

We invite you to share your perspective in a constructive way. To comment, please sign in or register. Our moderating team will review all comments and may edit them for clarity. Our team also may delete comments that are off-topic or disrespectful. All postings become the property of
Content Science Review.

Events, Resources, + More

5 Secrets of Content Ops Success: Webinar

Learn how the most successful organizations scale and mature content operations. Based on our research with 700+ content leaders and professionals.

The Ultimate Guide to End-to-End Content

Discover why + how an end-to-end approach is critical in the age of AI with this comprehensive white paper.

The Content Advantage Book

Learn more about the much-anticipated third edition of the highly rated book by Colleen Jones. Preorder the electronic version.

Course: Prompting Text Generative AI

Learn how to bring out the full potential of text generative AI to create impactful content from this on-demand course.

20 Signs of a Content Problem in a High-Stakes Initiative

Use this white paper to diagnose the problem so you can achieve the right solution faster.

Upskill with Content Science Academy

Training for modern content roles through on-demand certifications + courses or live workshops.