Joseph Dickerson
Joseph Dickerson is a past UX Lead at Microsoft with a diverse background in application design and development, information architecture, user research, and usability testing. Dickerson currently manages a design team at ZoomInfo, working on cutting-edge B2B solutions for companies around the world. He has led design teams for companies around the world, as well as headed ethnographic research efforts on multiple mission-critical focus areas. He has authored seven books, including two books on user experience design: the recently updated “Experience (Still) Matters: Essays, Tactics and Lessons in User Experience Design” and “UX101: A Primer on User Experience Design.”
Popular Topics
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Content Strategy
Developing approaches, plans, and more to achieve a content vision.
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Content Operations + Systems
Managing content activities as effectively and efficiently as possible.
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Content Intelligence
Systems that transform data into actionable insights for content strategy and tactics.
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Content Effectiveness
Enabling customers or users to achieve their goals, while also achieving your goals.
Events, Resources, + More
The Ultimate Guide to End-to-End Content
Discover why + how an end-to-end approach is critical in the age of AI with this comprehensive white paper.
The Content Advantage Book
The much-anticipated third edition of the highly rated book by Colleen Jones is available at book retailers worldwide. Learn more!
20 Signs of a Content Problem in a High-Stakes Initiative
Use this white paper to diagnose the problem so you can achieve the right solution faster.
Upskill with Content Science Academy
Training for modern content roles through on-demand certifications + courses or live workshops.