Order confirmation emails are some of the most important pieces of communication content your organization sends to its customers.

They are an opportunity for your business to show its value and reliability. Knowing what customers want and need is vital to getting these emails right, and failing to use the right information, tone, and cadence can have drastic implications for your business.

This presentation explains why order confirmations are so important, lists what every confirmation email needs, and breaks down best-in-class examples to highlight the effective elements of this crucial communication.

The Author

Content Science partners with the world’s leading organizations to close the content gap in digital business. We bring together the complete capabilities you need to transform or scale your content approach. Through proprietary data, smart strategy, expert consulting, creative production, and one-of-a-kind products like ContentWRX and Content Science Academy, we turn insight into impact. Don’t simply compete on content. Win.

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