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Order confirmation emails are some of the most important pieces of communication content your organization sends to its customers.
They are an opportunity for your business to show its value and reliability. Knowing what customers want and need is vital to getting these emails right, and failing to use the right information, tone, and cadence can have drastic implications for your business.
This presentation explains why order confirmations are so important, lists what every confirmation email needs, and breaks down best-in-class examples to highlight the effective elements of this crucial communication.
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