Joseph Dickerson

Joseph Dickerson is a past UX Lead at Microsoft with a diverse background in application design and development, information architecture, user research, and usability testing. He has led design teams for companies around the world, as well as headed ethnographic research efforts on multiple mission-critical focus areas. He has authored seven books, including two books on user experience design: the recently updated “Experience (Still) Matters: Essays, Tactics and Lessons in User Experience Design” and “UX101: A Primer on User Experience Design.”

Events, Resources, + More

5 Secrets of Content Ops Success: Webinar

Learn how the most successful organizations scale and mature content operations. Based on our research with 700+ content leaders and professionals.

The Ultimate Guide to End-to-End Content

Discover why + how an end-to-end approach is critical in the age of AI with this comprehensive white paper.

The Content Advantage Book

Learn more about the much-anticipated third edition of the highly rated book by Colleen Jones. Preorder the electronic version.

Course: Prompting Text Generative AI

Learn how to bring out the full potential of text generative AI to create impactful content from this on-demand course.

20 Signs of a Content Problem in a High-Stakes Initiative

Use this white paper to diagnose the problem so you can achieve the right solution faster.

Upskill with Content Science Academy

Training for modern content roles through on-demand certifications + courses or live workshops.