The Author

Colleen Jones is the president of Content Science and a recognized expert on content, AI, and digital transformation, advising top organizations around the world such as Dell, Thompson Reuters, and The Home Depot. The author of the top-rated book The Content Advantage (third edition), Colleen hosts conversations with senior leaders on the Content Powers AI podcast.

A passionate entrepreneur, Colleen has led Content Science to conduct the world’s largest ongoing study of content operations and AI, develop the patented ContentWRX evaluation system, and architect the AI superagent ContentIQ.

She served as head of content at Mailchimp during its transformation into a marketing platform and eventual $12 billion acquisition by Intuit. Colleen also led customer experience transformation at AT&T and the CDC. Sharing insights based on her experience and her firm’s research,  she is a frequent contributor to business and technology publications and podcasts as well as a top LinkedIn Learning instructor. Follow Colleen on LinkedIn.

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Events, Resources, + More

Introducing ContentIQ: AI Superagent

Register for our webinar to learn more about Content Science's new AI superagent + see it in action.

Content Ops + AI Success

Get the latest report from the world's largest study of content operations. Benchmarks, success factors, commentary, + more!

The Ultimate Guide to End-to-End Content

Discover why + how an end-to-end approach is critical in the age of AI with this comprehensive white paper.

The Content Advantage Book

The much-anticipated third edition of the highly rated book by Colleen Jones is available at book retailers worldwide. Learn more.