Heather Taylor

Heather Taylor is the Director of Content Strategy, North America for The Economist. Prior to her move to this publication, she was SVP, Global Integration for Mediaco, the content marketing, creation and distribution arm of Weber Shandwick, and was Vice President, Head of Content and Strategy at Social@Ogilvy in New York before that. Previous to her agency roles, Heather was the North American Editorial Director of the online marketing publication Econsultancy. In 2013, she was included as one of the voices of Microsoft’s Business Reimagined.

Before her move to New York in 2012, Heather developed and executed digital, content and communications strategy for PayPal UK, giffgaff, and the BBC in London. At the BBC, she brought 60 corporate websites into one central award-winning site and trained 200-plus communications staff on crisis communications in social media.

Her proudest social media moment came after the London riots, when she amassed over 500 people in South London to clean their streets. This group, branded the Broom Army, hit the front page of papers around the world, and Heather was awarded a Local Heroes award for her efforts. Her twitter handle is @HeatherATaylor.

Events, Resources, + More

5 Secrets of Content Ops Success: Webinar

Learn how the most successful organizations scale and mature content operations. Based on our research with 700+ content leaders and professionals.

The Ultimate Guide to End-to-End Content

Discover why + how an end-to-end approach is critical in the age of AI with this comprehensive white paper.

The Content Advantage Book

Learn more about the much-anticipated third edition of the highly rated book by Colleen Jones. Preorder the electronic version.

Course: Prompting Text Generative AI

Learn how to bring out the full potential of text generative AI to create impactful content from this on-demand course.

20 Signs of a Content Problem in a High-Stakes Initiative

Use this white paper to diagnose the problem so you can achieve the right solution faster.

Upskill with Content Science Academy

Training for modern content roles through on-demand certifications + courses or live workshops.