--- title: "What’s Your Level of Content Operations Maturity?" id: "13501" type: "post" slug: "whats-your-level-of-content-operations-maturity" published_at: "2020-01-29T17:05:28+00:00" modified_at: "2021-03-24T15:34:22+00:00" url: "https://review.content-science.com/whats-your-level-of-content-operations-maturity/" markdown_url: "https://review.content-science.com/whats-your-level-of-content-operations-maturity.md" excerpt: "Content operations maturity sounds fancy, but it’s really just a way to articulate the degree to which your organization can make content strategies and plans happen. The Content Science team has studied content operations since before it was cool. We..." taxonomy_category: - "Article" - "Featured" taxonomy_subject: - "Content Operations + Systems" --- [Content operations](https://review.content-science.com/what-are-content-credentials/) maturity sounds fancy, but it’s really just a way to articulate the degree to which your organization can make content strategies and plans happen. The Content Science team has studied [content operations](https://review.content-science.com/subject/content-operations/) since before it was cool. We developed a five-tiered maturity model for content operations, and I was honored to share the model and many lessons learned in [The Content Advantage](https://content-science.com/publications/content-advantage/) . But we’re not stopping there! Now you can do a pulse check of your content operations maturity level by answering this [brief assessment](https://www.surveygizmo.com/s3/5359464/Content-Operations-Assessment) . You’ll not only get useful insight immediately, you’ll also gain the satisfaction of contributing to research about scaling content operations. Will we share insights from this content ops research? Of course! We plan to share at least annually so we can all understand and apply the success factors in scalable content operations. So check out that **[content ops assessment here >>>](https://www.surveygizmo.com/s3/5359464/Content-Operations-Assessment)** ## The Author Colleen Jones is the president of [Content Science](http://content-science.com) and a recognized expert on content, AI, and digital transformation, advising top organizations around the world such as Dell, Thompson Reuters, and The Home Depot. The author of the top-rated book The Content Advantage (third edition)*,*Colleen hosts conversations with senior leaders on the Content Powers AI podcast. A passionate entrepreneur, Colleen has led Content Science to conduct the world’s largest ongoing study of content operations and AI, develop the patented ContentWRX evaluation system, and architect the AI superagent ContentIQ. She served as head of content at Mailchimp during its transformation into a marketing platform and eventual $12 billion acquisition by Intuit. Colleen also led customer experience transformation at AT&T and the CDC. Sharing insights based on her experience and her firm’s research, she is a frequent contributor to business and technology publications and podcasts as well as a top LinkedIn Learning instructor. Follow Colleen on [LinkedIn](https://www.linkedin.com/in/leenjones/) . ## What to Check Out Next - [Are AI Agents Useless Failures or the Key to AI's Future?](https://review.content-science.com/are-ai-agents-failures-or-the-future/) - [Introducing Superagent ContentIQ - Webinar Recording](https://review.content-science.com/introducing-superagent-contentiq-webinar-recording/) - [The AI Strategy Gap: What It Is + How to Start Closing It](https://review.content-science.com/the-ai-strategy-gap-what-it-is-how-to-start-closing-it/) **This article is about**[Content Operations + Systems](https://review.content-science.com/subject/content-operations/) Related Topics:- [Content Leadership](https://review.content-science.com/subject/leadership/) ## Comments **COMMENT GUIDELINES**We invite you to share your perspective in a constructive way. To comment, please sign in or register. Our moderating team will review all comments and may edit them for clarity. Our team also may delete comments that are off-topic or disrespectful. All postings become the property of Content Science Review. ## Events, Resources, + More [https://www.eventbrite.com/e/1990587965189?aff=oddtdtcreator](https://www.eventbrite.com/e/1990587965189?aff=oddtdtcreator) ### [Introducing ContentIQ: AI Superagent](https://www.eventbrite.com/e/1990587965189?aff=oddtdtcreator) Register for our webinar to learn more about Content Science's new AI superagent + see it in action. [http://content-science.com/content-operations-study](http://content-science.com/content-operations-study) ### [Content Ops + AI Success](http://content-science.com/content-operations-study) Get the latest report from the world's largest study of content operations. Benchmarks, success factors, commentary, + more! [https://content-science.com/publications/whitepapers/the-ultimate-guide-to-end-to-end-content/](https://content-science.com/publications/whitepapers/the-ultimate-guide-to-end-to-end-content/) ### [The Ultimate Guide to End-to-End Content](https://content-science.com/publications/whitepapers/the-ultimate-guide-to-end-to-end-content/) Discover why + how an end-to-end approach is critical in the age of AI with this comprehensive white paper. [https://content-science.com/publications/content-advantage/](https://content-science.com/publications/content-advantage/) ### [The Content Advantage Book](https://content-science.com/publications/content-advantage/) The much-anticipated third edition of the highly rated book by Colleen Jones is available at book retailers worldwide. Learn more.