Content design is fairly new in the content world. But forward-thinking enterprises and startups alike are increasingly understanding its importance. Content designers help create and optimize digital experiences through close collaboration with designers and developers. They do so by planning and writing content to help users find what they need and navigate interfaces seamlessly.
This article walks you through what a content designer does on a day-to-day basis and how to get into a content design role.
A content designer works closely with developers, designers, researchers, analysts, and others on digital experiences and interfaces, including websites, apps, or products. This involves constant collaboration and iteration across a variety of content types. The role naturally spans writing, editing, strategy, and analytics.
Content designers may be involved in early website or product discovery efforts with researchers and designers. They may also carry out user testing and analyze and act on the findings.
A content designer must organize information in a logical fashion for the user to help them achieve their goals. Whether they are focused on a single piece of microcopy or an end-to-end customer journey, their priority is ensuring the digital experience is easy to understand and use.
They also may contribute to an organization’s design system, documenting guidelines and standards for voice, style, and other elements.
A great content designer isn’t just a strong writer who can simplify complex concepts into straightforward language and follow a style guide, but is also a curious problem solver who’s always looking for ways to improve content.
As a content designer, you’ll need a deep understanding of content design and strategy, as well as experience carrying out strategy. You will want to be familiar with the process of digital product development and experienced in making recommendations and decisions based on customer data. A content designer understands user needs, and uses both qualitative and quantitative insights to inform their work.
Content designers are relentlessly user-focused, always advocating for the user and balancing this against business priorities. You will be able to confidently present and articulate your work to stakeholders in various formats and manage those working relationships effectively.
Typically, becoming a content designer requires a four-year degree in a relevant field such as communications, design, journalism, marketing, or English. To show employers that you’ll be able to be hands-on from the get-go, consider completing a relevant course, such as our Content Design + UX Writing certification.
Experience with content in a related industry will also be helpful. If you are already working in a content role, look for opportunities to work more closely with design and development teams. Attend relevant presentations and meetings led by those teams and learn as much as you can about the design process.
As a content designer, you may eventually shift into a leadership role, managing other content designers, or move into product management, with more influence over the product or solution you’re building. You might explore other opportunities within the content discipline, such as a content strategist role, or a more operational, delivery-focused role in the content operations space that enables teams and processes to run consistently and efficiently.
If you enjoy using content strategy principles and analytics to create effective content that helps users achieve their goals, then a content designer role could be a good fit. You’ll need to be highly collaborative and able to work well with a variety of teams and stakeholders, wear many different hats, and be comfortable advocating for customers and defending content decisions.
Download our Content Designer Sample Job Description to learn more.
“A content designer works closely with developers, designers, researchers, analysts, and others on digital experiences and interfaces, including websites, apps, or products.”
- Content Science
Last Updated: November 15, 2022
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