Data
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Insights, Not Spreadsheets: Chart Your Way to Content Success
by David HobbsStep away from the spreadsheet and toward visuals for better insights and ultimately, content success.
Using Customer Feedback in Content Strategy: Wring your Data for All Its Worth
by Cathy EwaschukCathy Ewaschuk of Dell on gaining more insight into the content requirements of your users by wringing your data for all its worth.
What Do the New Data Privacy Rules in Europe Mean for Marketers?
by Jodi DanielsMarketers, product managers, and user experience professionals need to understand how GDPR will affect them and how to prepare.
How to Build a Data-Driven Culture to Support Editorial Decision-Making: Part 2
by Georgiana CohenThese 4 new elements of data-driven editorial decision-making are ongoing and must become part of your routine in order to maintain a data-driven culture.
How to Build a Data-Driven Culture to Support Editorial Decision-Making: Part 1
by Georgiana CohenBy nurturing a data-driven mindset throughout your team and organization, your editorial decision-making will become simpler.
Data Visualization Q&A with Dona Wong, author of The Wall Street Journal Guide to Information Graphics
by Dona Wong and Content ScienceData visualization is a powerful, persuasive tool to discern unexpected patterns and anomalies.
Using Customer Feedback in Content Strategy: Wring your Data for All Its Worth
by Cathy EwaschukCathy Ewaschuk of Dell on gaining more insight into the content requirements of your users by wringing your data for all its worth.
5 Customer Experience Statistics That Will Change Your Content Focus
by Colleen JonesThese customer experience statistics suggest the real potential value of content lies not in winning the new sale but in providing outstanding service.
Insights, Not Spreadsheets: Chart Your Way to Content Success
by David HobbsStep away from the spreadsheet and toward visuals for better insights and ultimately, content success.
3 RAD Stories Your Content Data Might Tell
by Colleen JonesUse storytelling to make sense of your content data.
Partner Whitepapers
The 3 Elements of Content Intelligence
Make better content decisions with a system of data + insight.
Digital Transformation for Marketing
Your content approach makes or breaks your digital transformation. Learn why intelligent content strategy + engineering are critical to your success.
Content Strategy for Products + Services
Your content is integral to your product. You might have piloted content strategy and seen promising results. Now what? It’s time to get more strategic so you can sustain and scale. This whitepaper will help you start.
Help with Content Analytics + ROI
Does your content work? It's a simple question, but getting a clear answer from content analytics or ROI formulas is often anything but easy. This ebook by Colleen Jones will help you overcome the challenges.